Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Last Updated: March 19, 2026

SEZO Foods ("we," "us," or "our") operates the website located at https://sezofoods.weburway.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Contact Information: Name, email address, phone number, and mailing address when you place an order, create an account, or contact us.
  • Payment Information: Credit card numbers, billing addresses, and other payment details necessary to process your transactions. Payment information is processed securely through our third-party payment processors and is not stored on our servers.
  • Order Information: Products purchased, order history, shipping preferences, and delivery addresses.
  • Communications: Any messages, feedback, or inquiries you send us through our contact form, email, or other channels.
  • Newsletter Subscriptions: Email address when you subscribe to our mailing list.

Information Collected Automatically

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, referring URLs, and clickstream data.
  • IP Address: Your Internet Protocol address, which may indicate your general geographic location.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 3 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process, ship, and deliver your orders and send you order confirmations and updates.
  • Customer Service: To respond to your inquiries, resolve issues, and provide support.
  • Marketing Communications: To send you newsletters, product updates, promotions, and other communications you have opted into. You can unsubscribe at any time.
  • Site Improvement: To analyze usage patterns, improve our website functionality, and enhance your browsing experience.
  • Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

We use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly, such as maintaining your shopping cart and session.
  • Analytics Cookies: Help us understand how visitors interact with the Site so we can improve performance and content.
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

4. Third-Party Services

We may share your information with trusted third parties who assist us in operating our business:

  • Payment Processors: To securely process your credit card and other payment transactions.
  • Shipping Carriers: To deliver your orders to the address you provide.
  • Analytics Providers: To help us understand Site usage and improve our services (e.g., Google Analytics).
  • Email Service Providers: To send transactional emails and marketing communications.
  • Cloud Hosting: To host our website and store data securely.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Secure storage of personal data with access controls limited to authorized personnel.
  • Regular security assessments and updates to our systems.
  • PCI-DSS compliant payment processing through trusted third-party providers.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
  • Data Portability: Request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: